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Appendix A. Motivation

Dieser Abschnitt bewahrt den RFC-Text zur IETF community moderation, einschliesslich disruptive participation, moderator team, procedures, transparency, appeals, reinstatement sowie der Beziehungen zu Ombudsteam und IETF LLC.

Originaler RFC-Text

Appendix A.  Motivation

Section 1 summarizes the process changes introduced by this memo.
This appendix discusses the background that led to them.

A.1. Background

The IETF community has defined general guidelines for personal
interactions in the IETF [RFC7154]. The IESG has defined an anti-
harassment policy for the IETF [AHP] for which the IETF community has
defined anti-harassment procedures [RFC7776], empowering an
Ombudsteam [OT] to take necessary action.

Dealing with _disruptive_ behavior, however, is not part of the role
of the Ombudsteam. [RFC2418] tasks the chairs of each IETF working
group with moderating their group's in-person meetings while
[RFC3934] provides chairs a procedure to help manage mailing lists.
An IESG statement [MODML] describes additional guidance to working
group chairs about how -- but not when -- to moderate their lists.

For IETF mailing lists not associated with a working group, another
IESG statement [DP] clarifies that the IESG tasks list administrators
with moderation. And the IETF list for general discussions has,
mostly for historic reasons, a team of moderators that are not list
administrators and operate by a different set of processes [RFC9245].

Note that the term "moderation" can refer both to _preemptive_
moderation, where administrators review attempted participation
before it occurs (such as reviewing messages to a mailing list), and
_reactive_ moderation, where administrators intervene after
disruptive participation has occurred. Historically, the IETF has
mainly practiced reactive moderation, employing actions ranging from
gentle reminders on- and off-list, all the way to suspension of
posting rights and other ways of participating or communicating. It
is up to the moderators and administrators to decide which mix of
preemptive and reactive moderation to employ as part of their
procedures.

In addition, [RFC3683] defines a process for revoking an individual's
posting rights to IETF mailing lists following a community Last Call
of a "posting rights" action (PR-action) proposed by the IESG, often
in response to complaints from the community.

Experience and community input suggests that an evolution of the
existing processes is necessary.

A.2. Problems with the Previous Approach

The previous approach to moderation of disruptive participation
through chairs, list administrators, and moderator teams, combined
with the IESG-led process of PR-actions, has proven to be less than
ideal:

* The IETF community has not been able to agree on a common
definition of disruptive behavior. Therefore, chairs and list
administrators apply individually different criteria when making
decisions, and participants have different expectations for when
PR-actions are warranted.

* The moderation process that chairs and list administrators need to
follow [RFC3934] is slow and cumbersome, which makes it ill-suited
to situations that escalate quickly. It also assumes that the
originator of disruptive behavior is a misguided participant who
can be reasoned with and who will change their ways.

* Chairs and list administrators may only enact moderation actions
for their single list, which is ill-suited when a pattern of
disruptive behavior spans multiple lists. Also, chairs and list
administrators may not be fully aware of disruptive behavior that
spans multiple lists, due to not being subscribed to some of them.

* PR-actions, which can address disruptive behavior across several
lists, are cumbersome, slow, and inconsistent. This has led to a
situation where PR-actions are rarely used, and when they are
used, they are perceived as very heavy-handed.

* For a given mailing list, participants may not feel comfortable
reporting disruptive behavior to a chair or list administrator,
for various reasons. For mailing lists not associated with
working groups, list administrators are not even publicly
identified -- they can only be contacted through an anonymous
alias address. This exacerbates the problem, because participants
may not be comfortable reporting disruptive behavior to an
anonymous party.

* Moderation processes have been defined for only two channels of
participation in the IETF: in-person meetings and mailing lists.
However, IETF business now happens in a number of fora (e.g., chat
groups, remote meeting participation systems, virtual meetings,
wikis, and GitHub repositories). Procedures for moderating
disruptive behavior in these fora are currently undefined.